Privacy policy
Privacy Policy
Last updated: December 27, 2025
TheSubiePlug operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). TheSubiePlug is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy and the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.
Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:
Contact details, including name, billing address, shipping address, phone number, and email address
Financial information, including payment card information, financial account information, transaction details, payment method, and payment confirmations
Account information, including username, password, preferences, and settings
Transaction information, including items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, and past transactions
Communications, including information you provide when contacting customer support
Device information, including IP address, browser type, device identifiers, and network information
Usage information, including how and when you interact with or navigate the Services
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, place an order, communicate with us, or otherwise provide information
Automatically through the Services, including through cookies and similar technologies when you use our website
From service providers, when they collect or process personal information on our behalf
From partners or third parties, as permitted by applicable law
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
To operate our store, process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, remember preferences, and personalize your shopping experience.
Marketing and Advertising
To send marketing and promotional communications by email or text message, and to show advertisements on our Services or other websites based on your activity, including prior purchases or items added to your cart.
Security and Fraud Prevention
To authenticate accounts, provide a secure checkout experience, detect and prevent fraud or illegal activity, protect public safety, and secure our Services. You are responsible for keeping your account credentials confidential.
Communicating With You
To provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons
To comply with applicable laws, respond to lawful requests, enforce our policies, and protect our rights, users, and Services.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
With Shopify, vendors, and service providers who perform services on our behalf such as payment processing, analytics, hosting, customer support, fulfillment, and shipping
With business and marketing partners to provide marketing services and personalized advertising. Shopify may support personalized advertising across different merchants and websites based on your online activity. You may have the right to opt out of these uses depending on where you live
When you direct or consent to the disclosure, such as for shipping products or using social media integrations
With affiliates within our corporate group
In connection with a business transaction such as a merger, sale, or bankruptcy
To comply with legal obligations, enforce policies, or protect rights and safety
We do not sell personal information in exchange for money.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit to the Services will be shared with Shopify and may be processed in countries outside your place of residence.
We use certain Shopify-enhanced features that rely on data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information and responding to requests related to those processing activities.
To learn more, visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en and the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy, security, or content of those sites. Information shared on third-party platforms may be visible to others and subject to their policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. We do not have actual knowledge of selling or sharing personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security system is completely secure, and we cannot guarantee absolute security. Information transmitted to us may not be secure while in transit.
We retain personal information for as long as necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on where you live, you may have the right to:
Access or know what personal information we hold
Request deletion of personal information
Correct inaccurate personal information
Receive a portable copy of your personal information
Opt out of the sale or sharing of personal information or targeted advertising
If you visit our website with Global Privacy Control enabled, we will treat this as an opt-out request where required by law. We do not respond to other “Do Not Track” signals.
You may opt out of promotional emails using the unsubscribe link. Transactional or account-related emails may still be sent.
We do not discriminate against individuals for exercising privacy rights. Identity verification may be required before fulfilling requests.
Complaints
If you have concerns about our handling of your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with a data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and the “Last updated” date will be revised as required by law.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
TheSubiePlug
Email: dan@thesubieplug.shop